Over 50 Services Now Available on my.indy.gov
One Year Old Site Aims to Make Government More Accessible, Efficient and Available 24/7
INDIANAPOLIS – One year since the launch of my.indy.gov, the website now offers over fifty services to citizens and businesses of Indianapolis & Marion County. Powered by Shift Indy – a two-year initiative focused on reimaging government service – my.indy.gov has greatly improved the way individuals access city and county government services.
“With today’s technology, people have a world of resources at their fingertips — City and County services should be just as accessible for busy residents,” said Mayor Joe Hogsett. “Today’s expansion to over fifty services on my.indy.gov will increase connectivity to the tools residents use most often, offering even better engagement between neighborhoods and city government.”
The site now features three new public safety services, including Request an IMPD Community Appearance, Request a Ride-Along with IMPD, and File a Complaint on an IMPD Officer. These services create opportunities for engagement within the community and grant individuals the tools to interact with their government in an easy, transparent way like never before.
“What began as a not-so-simple idea to overhaul government service, has now evolved to over fifty digital services for the citizens and businesses of Indianapolis & Marion County,” said Ken Clark, Chief Information Officer for the City of Indianapolis & Marion County. “It has taken a lot of work to get to this point, and will continue as we fully transition the platform later this fall. The tremendous work our team has accomplished this past year, in partnership with City/County agencies and departments, has forever changed the way our citizens and businesses will interact with their local government.”
This month’s release of features also includes 17 entry points to the city’s constituent engagement application, RequestIndy; making it even easier for users to report issues and request city services. These include the ability to report potholes, high weeds and grass, stray or aggressive animals, zoning issues and more.
Users of my.indy.gov can continue to expect new service roll-outs and website enhancements on a quarterly basis. Both the current indy.gov and the new my.indy.gov will live simultaneously as new services are rolled out and current content is redirected. The website is planned to fully transition to the new platform in Fall 2018. To explore the site, visit my.indy.gov.