Follow along as we build a new digital city hall.

April 2018 Release

The April 2018 release of Shift Indy services rolled out last week. Updates to the new my.indy.gov include the following: Pay Property Tax – Integrated Payment: Property owners can now complete one-time payments for their property tax bills on the new site. Our team is working over the next few months to integrate other payment types, …

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  • Property Tax Season

    The spring season means many things for citizens of Indianapolis & Marion County. Frigid temperatures give way to warm, sunny days, March madness excitement turns to baseball spring training, and activity begins to buzz around the motor speedway. However for many Marion County offices, springtime means one thing: tax season. There are many facets to …

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  • February 2018 Release

    Right on the heels of the January 2018 release, Shift Indy has just added more exciting features to my.indy.gov. The February 2018 release of Shift Indy services on the new my.indy.gov included the following: The first iteration of intelligent site search: We want users to find what they’re looking for with ease. While a simple search …

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  • January 2018 Release

    Shift Indy is kicking off 2018 in a hurry. As Chief Information Officer Ken Clark stated in his blog post earlier this month, “This next year will be spent applying what we’ve mastered, while we continue to build, learn and uncover more. More services, more content, more outreach, more opportunities.” For the first quarter of …

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  • One Year In

    The Shift Indy initiative has been going for one year now. While this may have “officially” launched in April, and my.indy.gov in May, it’s been one full year since we gathered with agencies and departments to discuss requirements. One year since we made a rough plan to move forward towards a digital city hall for …

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  • Digital Service Spotlight: IMPD

    In our October release of Shift Indy services, we launched two new IMPD forms. The ‘Ask for Extra Patrols’ and ‘Send a Traffic Complaint’ forms are two great ways for the community to interact with the police department from the comfort of their own home and even from their mobile device. We recently spoke to …

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  • October 2017 Release

    In the most recent release of new services on the new my.indy.gov,  the Indianapolis Metropolitan Police Department (IMPD), Mayor’s Office and Marion County Assessor’s Office have taken steps forward to create modern, efficient services for their constituents. Learn more about each service below: Mayor’s Office: Request a Greeting Form: The mayor’s office provides greeting letters to …

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  • What We’re Hearing

    Did you know you can send your my.indy.gov feedback to the Shift Indy team at any time of day? By sending an email to Shift.Indy@indy.gov, you can connect with the Shift Indy team and let us know what you’re thinking. We’re always looking for feedback as we roll out new services and content. Reviewing and …

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  • Four New Services – August 2017

    The my.indy.gov pilot site has four new services! Building upon the success of our first release, this new set of services includes three new tax deduction application forms. We also unveiled a new Bidding Opportunities page, supported by the Purchasing division of the Office of Finance and Management. This new page will create an enhanced …

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  • Digital Service Spotlight: Marion County Auditor’s Office

    The my.indy.gov pilot site launched with four new digital services. Three of those services are provided by the Marion County Auditor’s Office: homestead deductions, mortgage deductions, and the new deduction search. The new Homestead and Mortgage deduction applications are upgraded internal and public-facing digital processes, while the deduction search is a completely new feature for …

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